E-commerce Operations Manager - 1268742436
Support Shepherd, Brazil

*Open for Latin American candidates only.
Please submit your CV in English.

Position : E-Commerce Operations Manager

Working Hours : Mondays - Fridays, 9am-5pm EST

Salary : 2000-3500 USD

JOB OVERVIEW

You will be responsible for inventory planning, demand planning and overall supply chain management, including coordinating with vendors, tracking shipments, etc.

The right candidate must be 100% fluent in English with at least 3 years of relevant inventory planning experience. Able to coordinate with vendors and logistics partners as well as having an extremely strong data analytics skill set for inventory planning.

DUTIES amp; RESPONSIBILITIES:

INVENTORY PLANNING

• Analyzing sales data, trends, and customer demands to create inventory forecasts
• Create live spreadsheet forecasting template:
  • Current inventory
  • Sales from last week/month/quarter/year
  • Future weeks of supply based on prior sales and projected budget
• Create Import packing list into fulfillment center when they receive a new freight from factory-confidently split sea/courier to maximize savings and rarely ever be out of stock, gain additional insights on new product, colors, etc
• Coordinating with suppliers to ensure timely delivery of raw materials or components to meet production schedules
• Developing plans for maintaining inventory levels, including determining how much inventory should be kept on hand and anticipating potential shortages
• Developing policies and procedures for inventory management procedures, including how to handle damaged goods or expired items
• Developing plans for maintaining inventory levels, including determining how much inventory should be kept on hand and anticipating potential shortages
• Reviewing orders and shipping schedules to ensure that they meet legal requirements regarding the safe transport of merchandise
• Communicating with suppliers about pricing changes or order status updates
• Recommending improvements to inventory management systems based on past results

DEMAND FORECASTING

• Develop monthly sales and inventory forecasts through vendor management tools and demand forecasting.

REPORTING

• Measure business performance and address performance gaps by establishing metrics.
• Coordinate with other Departments like Marketing, Sales, to get input on data trend
• Communicate on requirements and share information with team members.
• Develop and measure inventory levels and service performance through KPIs.
• Organize, check and distribute product information to departments.
• Review inventory data to estimate potential utilization.

Requirements

MINIMUM REQUIREMENTS:

• At least 3 years experience as an Operations Manager or any related job in a demand planning/forecasting role in a relevant industry
• Must have retail/consumer product industry experience. We are a shoe company, we need someone who understands the way we handle our products.

KNOWLEDGE AND SKILL REQUIREMENTS:

• Solid understanding of inventory management practices and procedures
• Data analytics skill set for inventory planning
• Strong mathematical and statistical knowledge
• Excellent verbal and written communications skills
• Tools: Shopify or any e-commerce tool experience, Google Sheets, Excel
• Bachelor's degree in business, supply chain or other relevant fields; can be exchanged with commensurate experience (i.e. 5 years of experience as an Operations Manager)

BEHAVIOR AND CHARACTER QUALIFICATIONS:

• Natural problem solver with critical thinking skills
• Quick learner and versatile; able to adapt and be flexible with changes/demands needed
• Competent, observant, and self-motivated; you are willing to understand the business and the direction they are heading
• Long-term thinking; you see yourself committing to this role exclusively and for long term
• Willing to work/shift on US Eastern Time

Benefits

Holidays : TBD

Job Rewards and Benefits