Please send your CV in English
Global tech scale-up
Unlimited Paid Time Off
Work 100% remotely or from our offices (Bratislava, Prague)
Company Stocks
Referral bonuses up to 5000EUR
This position is location-flexible so we might advertise in various locations/countries.
Working hours: Mon-Fri 15:30-00:00 CET
CloudTalk is the next generation business calling software.
It allows customer support and sales teams to automate their workflows without any coding and makes customer experience a true competitive advantage by allowing businesses to connect faster, easier and more efficiently with their customers.
Founded in 2018, CloudTalk has grown into an industry leader over the last 4 years, with a globally distributed team of ~200 people from 30 different countries, and offices in Bratislava and Prague.
Today, we take pride in delivering a solution used by more than 2500 teams of all sizes around the globe, in industries ranging from financial services to the education sector. CloudTalk is the VoIP solution of choice for well-known organizations like Fujitsu, Mercedes, Oyo, CoachHub, Nokia, Deel and TIER.
We believe in teamwork, innovation, growth and in putting people first. Our purpose is to connect businesses, teams and partners together in the cloud and to deliver the best possible experience to our customers, our community and, of course, the amazing and dynamic team of CloudTalkers we couldn’t be prouder of.
This is our story. Do you wanna be part of it?
About the role:
Whenever our clients have questions relating to our CloudTalk app, the Customer Support L1 team is the first point of contact between the client and our company. Our team wears this as a badge of honour. Representing the company proudly and maintaining a lasting relationship with clients, that's not for everyone!
If you are tech-savvy with the interest in VOIP and the one who is into analyzing complex problems and looking for the root cause of them, this opportunity is for you!
What you will do:
What we are looking for:
Why you will love to be a CloudTalker:
Unlimited Paid Time Off
Work 100% remotely from Europe or from our offices (Bratislava or Prague)
Referral bonus up to 5000 EUR
Employee Stock Ownership Plan
Multisport benefit card (only czamp;sk market)
Even more reasons you won't be able to resist us:
Team buildings and workshops
Communications coach
Birthday book of your choice
/English amp; German Language courses
/Slovak amp; Czech language courses
Company merchandise
External Referral Program Recommend a developer to and get a new MacBook (2000 value) after a 3 months probation period.