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Partner Solutions Associate (Remote - Colorado)
Fevo, Brazil
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 7, 2023
Last Date
Mar 7, 2023
Location(s)
Job Description
THE COMPANYFEVO’s mission is to make shopping feel human in a virtual world. We do that by building innovative, intuitive checkout experiences that allow shoppers to interact with friends and followers throughout the purchase process. Our team is made up of innovators and self-starters who move fast, have fun and harbor a deep-seated hatred of the status quo. All in a day’s work.
THE ROLE:
We’re looking for a Partner Solutions Associate to join our team and support our Partner Solutions Directors in sharing product knowledge and educating our partners, building events, fulfilling tickets, and troubleshooting. Partner Solutions Associates will work closely with our customer facing platform and help FEVO service its ever-growing client base.
This is a great entry-level opportunity for an energetic, self-starter to join a fast-growing, highly entrepreneurial environment. This role will require someone to engage with our partners over the phone and via email, so you MUST enjoy these different types of interactions.WHAT YOU WILL DO:- There is no such thing as a typical day here at Fevo (and that’s how we like it!) but here are a few things you can expect to be accountable for:
- Handle a portfolio of non-integrated partners in building out event(s) microsite(s) and multi-game micro sites with the provided assets (event title, description, ticket details, on-sale/off-sale dates and etc.
- Become an expert in our event management platform and assist partners with microsite edit requests - in event description, dates, ticket quantity, prices or on-sale and off-sale dates.
- Assist our partners or partner solutions managers with customer support by providing processing refunds, partial refunds, comps and providing transaction details.
- Assist partner solutions managers in providing event sales data.
- Coordinatewith other members of the Partner Solutions team to provide and upload venue amp; section level maps for the venues.
- Assist Partner Solutions Managers in managing GA / Festival by sending incremental sales data, making inventory updates and providing on-site help
- Be ready to wear many different hats by jumping in and helping out our customer support or fulfillment team in times of need
WHAT YOU WILL BRING:- You have acollege degree from an accredited school.
- You have previous experience within sports/entertainment/ticketing that you can bring to the role.
- You have great communication skills.
- You arehighly self-motivated,extremelyorganizedandhavegreat time-management skills.
- Youcan multitaskeffortlesslywith an extreme level of precision and acute attention to detail.
- You approacheach task and projectwith ahigh sense of urgency.
- You are a team player to the bonethere is no task too big or small and ready to wear different hats
WHAT'S IN IT FOR YOU:- Stock option program
- Robust insurance coverage
- 6 months paid parenthood leave
- 2 weeks paw-ternity leave
- Unlimited PTO
- NYC HQ in the heart of Meatpacking District
- Flexible work location (work remotely, in NYC HQ, or hybrid approach)
- Complimentary Wellness programs
- Abundant FEVO swag
FEVO provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To Staffing and Recruiting Agencies: Our company does not accept unsolicited CVs or applications from agencies. We are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application. Job Specification
Fevo
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