CRM Director
Jellyfish Group Ltd, Brazil
Job Description
Jellyfish is your digital partner. We support and drive digital transformation by providing the right technology, strategy and training.
With offices across the globe, we are focused on increasing our network, client base and digital services to the biggest brands on the planet.
We are ‘One Jellyfish’, we know how important it is not just to have the best people in the world working with us, but to also recognize and reward this talent. What’s stopping you from joining our award-winning team?
Responsibilities
Actively contribute to Jellyfish's CRM value proposition and collaborate with team members in the development and improvement of CRM products and services. CRM Audit, Intelligent Customer Lifecycle Mapping
Support the sales leader of strategic partnerships (mainly Salesforce) in new business opportunities.
Work closely with the analytics and data teams to provide the best integration services from Salesforce and Google, which take advantage of the best that both platforms can offer the advertiser.
Lead complex segmentation and customization strategies, using informed data points to develop advanced segmentation decisions.
Collaborate with other business channels to develop appropriate integrated channel efforts and communication flows.
Proactively research and identify opportunities to generate additional revenue through customer campaigns and improve marketing efficiency.
Be a consultant to customers based on their requirements on the best CRM solution
Develop project scope and estimates
Develop commercial proposals with the Client Management and Sales amp; Partnership teams
Requirements
Salesforce Marketing Cloud Certification
Experience in leading customer-focused discussions,
Consultative sales history (desired)
Demonstrable experience in relationship marketing, CRM, analytics or equivalent
Experience in marketing automation and customer journey planning
Cross-channel business vision
Passionate about leveraging data to achieve business results
Highly proficient with marketing technologies (specifically campaign management, data management platforms)
Proven ability to manage, develop and guide a team
Creation of business requirements documents
Highly proficient with marketing technologies (specifically campaign management, data management platforms)
Experience with Google Marketing Platform and preferred Facebook
More than 8 years of experience in digital marketing
Benefits
- Transportation vouchers
- Meal Coupon (VR Card) R $ 27.00 per day with a discount of R $ 0.01 on the payroll / benefit month.
- Health care Porto Seguro Basic plan: Reamp covers 100% or, in the case of choosing Superior Plans, it will be with the co-participation of the employee.
- Dental Care Porto Seguro: with the co-participation of the employee from R $ 11.27 (depending on the plan).
- Life insurance
- Gympass - Access to a network of up to 8,200 gyms with reduced monthly fees.
- Reimbursement of expenses in case of meetings with customers
- English class: Twice a week lasting 1 hour each, with the employee's co-participation of R $ 60.00 a month.