Doctoralia is recruiting new warriors!
Our mission?
Making the healthcare experience more human
Who we are?
Doctoralia is Brazil's number 1 online health platform for scheduling appointments. Currently, we attract more than 9 million patients monthly and connect them to almost 500,000 professionals on our website, transforming and improving the relationship between them.
What is our product?
We offer services that bring health closer to users, giving them a space to ask, give their opinion and find the health professional that best fits their needs.
We provide greater visibility and online reputation for healthcare specialists, increasing their ability to reach patients, and allowing better management and communication with their patients
Where are we?
We are growing very fast! We are present in more than 20 countries and we are more than 1300 people located in offices in Warsaw, Barcelona, Istanbul, Rome, Curitiba, Mexico City, Santiago and Bogotá.
Come and be part of our winning team!
Responsibilities:
- Engaging our SaaS’ users
- Building long term relationships with our customers
- Developing marketing automation in Brazil :) (HubSpot, Appcues)
- Planning and creating AMAZING content which converts
- Create internal flows in order to make CS work easier and more efficient
- Take care of customer experiences on each stage of their customer journey
Requirements
If you:
- Have 2+ years of experience in CX or Marketing areas
- Have Marketing degree (or related areas)
- Have experience with mapping a customer journey, from the top of the marketing funnel to the bottom of the funnel
- Have knowledge in CRM and experience in SaaS
- Understand KPI’s and is able to come with marketing solutions
- (Experience in Inbound Marketing is a plus)
- Are both creative and logical thinker
- Have ideas on engaging SaaS users with great content!
- Have perfect skills to work in group and ability to convince people to work with you
- Like to work autonomously
- Speak English fluently
- Are well organized and detail oriented (devil is in the details!)
- Have great communication skills
This means that we are looking for you!
Benefits
- Fixed salary according to market practices
- Meal allowance of R$ 25.75 per day worked
- Bus allowance (suspended during COVID - we are working from home)
- Health plan (with 30% co-participation)
- Dental care
- Group life insurance
- Gympass
- Yoga classes (now on-line)
- Stock Options after 6 months at home (5 years grace period)
- Partnerships Club with agreements and discounts
- Payroll Loan
- Referral program (payments up to R$600)
- Working hours: Monday to Friday, from 9am to 6pm
- At the moment due to the COVID-19 pandemic we are all working remotely
Also:
- Startup work environment
- Joining an international company at an early stage in Brazil
- Great real possibilities for professional growth