Application Consultant
Mambu, Brazil

What you'll be working on:

• Work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banks
• Gather business requirements (product settings, workflows, accounting rules, etc) from our customers and translate these into configuration and setup of the Mambu system
• Provide training to our customers on the Mambu platform and new feature releases
• Provide ongoing support and Q&A to existing customers and their users
• Be an active part of shaping Mambu's culture as a company

What you need to have:

• 3+ years of experience working with consumer or business lending and deposits products and operations by having worked in the banking or FinTech industry
• A consultative mindset of listening, understanding and anticipating customer needs.
• Excellent written and verbal communication skills
• Enthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problems
• Bilingual (English and Spanish)
• Bachelors Degree in Business, Finance or Accounting
• Employment may depend on (criminal record and credit) background check

Desired characteristics:

• Experience working with banking systems
• Additional written or spoken languages
• Strong project and time management skills
• Trilingual (English, Spanish and Portuguese)

Why Mambu?

• Mambu has over 200 live deployments, helping to revolutionize financial services in more than 55 countries globally, and we're just getting started.  
• Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale.  
• We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.
• Mambu proactively takes the initiative to improve the industry for the better.

Job Rewards and Benefits