We are seeking for a Business Development Manager to be responsible for developing and prospecting new business and customers, identifying emerging business opportunities, and building and maintaining long-term relationships with partners in order to increase company revenue and maximize profits.
Responsibilities
- Map prospects and generate leads for the company;
- Prospect and generate new business using existing and potential customer networks;
- Assess the current performance of the business and find ways to help the business reach its full potential;
- Understand the ideal customer and partner profile for the company;
- Manage your assigned portfolio of accounts to achieve long-term success by acting as a point of contact and address individual customer needs;
- Resolve conflicts and provide solutions to customers in a timely and effective manner;
- Report on account and transaction status;
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts);
- Ensure timely and successful delivery of our services in accordance with client needs and objectives;
- Assist with challenging customer requests or escalate issues as needed;
- Store and organize financial and non-financial data in electronic format and submit reports;
- Manage the processing of RFPs and RFIs accurately and on time;
- Inform customers of delays, problems or unforeseen issues
Requirements
- Proven experience with Business Development;
- Hands-on experience with customer success management;
- Knowledge of CRM software (HubSpot) and MS Office (MS Excel in particular);
- Understanding of sales performance metrics;
- Excellent communication and negotiation skills;
- Ability to deliver projects and answer questions in a timely manner;
- Ability to meet customer needs and increase customer engagement;
- Analytical and time management skills;
- Excellent organizational and multitasking skills;
- Assertiveness and confidence;
- Fluent written and spoken English;
- Availability for travel;
- Bachelor’s degree in Business Administration, Marketing or related field.